Shipping, Delivery & Refund Policy

1. Digital products only (no physical shipping)

All of our products, including Rebuilds (courses), Blueprints (protocols), the Root Cause Analysis (RCA), tools, community access, and workshops or events, are digital and are delivered electronically within the app. We do not sell or ship any physical goods, and no shipping charges apply.

2. Delivery & access

• Courses, protocols, and access-based products: access is granted immediately in your account on successful payment.
• Root Cause Analysis (RCA) report: after you complete payment and submit your intake and documents, we prepare your report and make it available in the app. We notify you in the app as soon as it is ready. This usually takes a few business days, depending on review.
• Workshops & events: joining details and any materials are delivered electronically to your account and/or registered email.

Access is provided through the account you used to purchase. Please ensure your account email and details are correct. If you do not receive access to a product you have paid for, contact us at support@tanyamalikchawla.com and we will resolve it promptly.

3. Cancellations, returns & refunds

Because our products are digital and are made available to you immediately or after a review process, all sales are final. We do not offer refunds or returns once a purchase is completed, except in the limited circumstances below.

Limited exceptions: when we do refund

We will issue a refund to your original payment method in these cases:

• Duplicate payment. You were charged more than once for the same order because of a technical error.
• Failed or erroneous charge. You were charged but the order failed, or you were charged the wrong amount.
• Non-delivery on our side. You paid, but a technical problem on our end meant the product could not be delivered and we cannot restore your access.

How to request a refund

Email support@tanyamalikchawla.com from your registered email address within 7 days of the transaction, with your name, the order/payment reference, and a brief description of the issue. We will review eligible requests and, where approved, process the refund to your original payment method (via Razorpay) within 5 to 7 business days. The time for the amount to reflect in your account depends on your bank or payment provider.

4. Contact

For any question about delivery, access, or refunds, contact BeAgeless Health Solutions Pvt Ltd at support@tanyamalikchawla.com or +91 98101 18660, or see our Contact Us page.